Companies with the Worst Customer Service Companies
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Companies with the Worst Customer Service

original ranker Ranker Community  61,899 views 103 items 75 followers
Companies with the worst customer service, as voted on by consumers. Anyone can add to this real-time ranking of companies that can't seem to get customer service right. Next time you're faced with a customer service fail, don't just get mad. Get even, by getting that company up on this list so everyone can see how bad their service really is. This list was generated based on numerous user lists surfacing about this topic and turning it into a CrowdRanking.
1,368 voters +
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Rank     Name
  1. 51
    Up 8
    Down 6

    Tiger Direct

    added by: AshleyChavez
  2. 52
    Up 1
    Down 3

    Hawaiian Airlines, Inc.

    Airline, Air Transportation, Scheduled
  3. 53
    Up 16
    Down 13

    DirecTV

    Telecommunications, Cable and Other Pay Television Services
  4. 54
    Up 7
    Down 6

    Expedia.com

    added by: Paris
  5. 55
    Up 1
    Down 1

    Zip.ca

    Electronic commerce
  7. 56
    Up 1
    Down 1

    Sanrio

  8. 57
    Up 1
    Down 4

    Zip Fone

    telecommunication, phone, technology
  9. 58
    Up 4
    Down 3

    Sam's Club

    Retail
    added by: EthanLee
  10. 59
    Up 0
    Down 0

    British Airways

    Airline
  11. 60
    Up 3
    Down 2

    Bell

    added by: sebriver
  12. 61
    Up 3
    Down 6

    Victoria's Secret

  13. 62
    Up 2
    Down 1

    Topix

    added by: musiclover
    “ Topix is a website which falsely claims to be a news site. The Topix website, according to many attorney generals and several news reports is filled with libel and illegal activities such as drug sales, weapon sales, and prositution. The Topix website does not require its users to register for verified account before posting and the postings automatically go out on google potentially destroying an innocent person's reputation forever. „
  14. 63
    Up 1
    Down 4

    Zip

  15. 64
    Up 0
    Down 1

    GuildCafe

    Video game, Computer and video game industry
  16. 65
    Up 0
    Down 3

    Sonera

  17. 66
    Up 4
    Down 2

    United Airlines

    Transportation
  18. 67
    Up 13
    Down 21

    Enterprise

  19. 68
    Up 11
    Down 9

    eBay

    Internet Publishing and Broadcasting and Web Search Portals, Business Services, NEC More
  20. 69
    Up 2
    Down 2

    Travelocity

    Travel site
    added by: mdg522
  21. 70
    Up 1
    Down 1

    zynga

    added by: john12345678910
  23. 71
    Up 0
    Down 0

    Nuance Communications

    Computer software
    added by: jeffreyhest
  24. 72
    Up 0
    Down 0
    No image

    Margaret's Moving

    added by: MarkHarris
  25. 73
    Up 0
    Down 0

    Register.com

    added by: Manuel Angeles
  26. 74
    Up 0
    Down 0

    T-Mobile

    Telecommunications, Mobile network operator
  27. 75
    Up 2
    Down 3

    Liberty Tax Service

    added by: AshleyChavez
  28. 76
    Up 0
    Down 1

    Dickeys

    added by: Principe
  29. 77
    Up 0
    Down 1

    Playtika

    added by: daniel Cc
  30. 78
    Up 0
    Down 1

    Optus

    Telecommunications
    added by: Infinity
  31. 79
    Up 0
    Down 1
    No image

    UniSource Energy Services, Inc. (UES)

    added by: ScooterMax
    “ Unisource Gas in AZ is THE WORST! „
  32. 80
    Up 0
    Down 1
    No image

    Crossmark Marketing Firm

    added by: neilsiri
    “ They have the worst Human resources dept.  they have the worst online signing up process. They never seem to get the online file work correctly, there always a problem with the papers, you fill out and to top it of they give you a time limit, to do all the paper work that takes you three days of calling them to get them to fix there problem..

    What a nite mare Marketing Firm.

    Stay Away from them. .
     „
  33. 81
    Up 5
    Down 2

    Circuit City

    Retail, Radio, Television More
  34. 82
    Up 8
    Down 10

    ARCO

    Petroleum
  35. 83
    Up 11
    Down 27

    Honda Motor Company, Ltd

    Automobile, Manufacturing, Truck More
  36. 84
    Up 0
    Down 3

    Fidelity Communications

    added by: LCooper
    “ Cable, Internet and digital Phone Company „
  37. 85
    Up 3
    Down 5

    McDonald's

    Fast food, Restaurant, Eating and Drinking Places
    added by: Dismalhead
  38. 86
    Up 3
    Down 7

    Fidelity Investments

    Financial Services, Investment banking
  39. 87
    Up 4
    Down 3

    Activision Blizzard

    Video game, Computer and video game industry
  40. 88
    Up 6
    Down 6

    Wendy's

    Fast food, Restaurant
  41. 89
    Up 5
    Down 6

    PETCO

    Retail
  42. 90
    Up 5
    Down 9

    Sirius Satellite Radio

    Telecommunications, Broadcasting, Radio Broadcasting Stations
  43. 91
    Up 5
    Down 2

    GameStop

    Computer and Computer Software Stores
  44. 92
    Up 2
    Down 1

    Atari

    Video game, Computer and video game industry, Consumer electronics
  45. 93
    Up 1
    Down 3

    Hardee's

    Fast food, Restaurant
  46. 94
    Up 3
    Down 3

    Electronic Arts

    Video game, Computer and video game industry, Prepackaged Software
  47. 95
    Up 2
    Down 5

    Nokia

    Video game, Computer software, Internet Publishing and Broadcasting and Web Search Portals More
  48. 96
    Up 2
    Down 6

    Costco

    Retail, All Other General Merchandise Stores, Miscellaneous General Merchandise Stores More
  49. 97
    Up 6
    Down 6

    Olive Garden

    Restaurant
  50. 98
    Up 3
    Down 5

    Red Lobster

    Restaurant
  51. 99
    Up 4
    Down 4

    Taco Bell

    Fast food, Restaurant
  52. 100
    Up 2
    Down 6

    Pizza Hut

    Fast food, Restaurant

  53. +Add New Item

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    comments powered by Disqus
    1. Delsie Campbel
      Companies With The Worst Customer Service at 10/31/2012 9:33 PM
      worst customer service companies. Ugh.
    2. Beaulah Lomay
      Companies With The Worst Customer Service at 10/11/2012 8:30 AM
      10 worst customer service companies. Bwahahaaaa!
    3. Edyth Reopell
      Companies With The Worst Customer Service at 9/09/2012 8:30 PM
      worst customer service. Yeah yeah yeah.
    4. Tommygun9504
      Companies With The Worst Customer Service at 2/17/2012 2:56 AM
      I am so, so surprised Nexon Corporation isn't there. For those who don't know them, they're a very pop**ar videogame publisher, but their customer service is the worst on the block. Someone I know got banned from playing for something he didn't even do, submitted a support request to Nexon, and they got back to him 4 1/2 months after his ban ended. Absolutely horrible.
    5. James
      AT&T at 12/10/2011 11:10 AM
      Also. i have u'verse DSL which i need to call each month for past 6 months to get my special credit adjustment... they said it should be fixed next month..let see what happen...
    6. James
      AT&T at 12/10/2011 11:07 AM
      This is the worst company, i am not sure if there is anyone in customer service who knows math. I canceled my wireless service in between my billing cycle which i have to pay about $100. I called back to ask how come i did not get any an adjustment (use only 2 weeks of a month)... no body can answer me except saying that the bill is correct and adjustment is 0. How can such an obvious process and no one can answer properly...totally incompetence customer service
    7. escapification
      AT&T at 10/11/2011 1:20 PM
      Signed up for U-verse internet over phone under the terms that the gateway would be free and monthly charge would be $25. Billing won't honor these terms because they "have no way of verifying these terms" and expects me to pay $100 for gateway and $48 monthly service charge. When I call, each department keeps transferring me to another department. I'm paying the $100 because If i don't they will disconnect my service and my credit score will go down for non payment. NEVER AGAIN. STAY AWAY. They will screw you over.
    8. LUJ1915
      Companies With The Worst Customer Service at 9/15/2011 4:30 PM
      My problem with ATT has been resolved--after contacting corporate headquarters.
    9. LUJ1915
      AT&T at 8/30/2011 9:18 AM
      I will be changing to Time Warner.
    10. LUJ1915
      AT&T at 8/30/2011 9:12 AM
      ATT is the worst--cancelled my Internet service on May 2, 2011, --they acknowledge they have record of that but they continue to bill me $30.00 every month--I call them every month and they assure me it will be taken care of--never happens-even charged a late fee--wrote corporate headquarters a week ago-no reply --do not really expect one. Just waiting to see what the September bill is.
    11. sexycovergirl
      AT&T at 6/23/2011 2:11 PM
      ATT has very poor customer service I hate their customer service for both the wireless and DSL. I've been with ATT for 5 years and I've changed to VERIZON. ATT is ATT I DON'T CARE CUSTOMER CARE.
    12. johnjohn101
      Companies With The Worst Customer Service at 6/02/2011 4:10 AM
      why is comcast even on that list everytime i call they are so helpful and polite ive never had a bad experince even the technitions they send out are curtious and polite
      1. fedup986
        Companies With The Worst Customer Service at 6/05/2011 12:59 PM
        I'm glad you had a good experience with Comcast. That is not the case for most people. I, myself had a customer service rep. Tell me that they were flat out not going to help me with a problem because they didn't feel like it!
    13. Simi Lohan
      Companies With The Worst Customer Service at 4/22/2011 4:46 AM
      Hi, consumer satisfaction is must for every company if they are not able to satisfied to their customers then they can't survive. http://www.cellhub.com/t-mobile-cell-phones/t-mobile-g-slate-with-google.html T-Mobile G-Slate
      1. annami
        Companies With The Worst Customer Service at 6/01/2011 12:23 PM
        This is not true. It used to be true. If a company has a monopoly and enough money, they can garner all the commerce they want, take for example, General Motors, Exxon, etc.
    14. ginny32
      Dell at 4/21/2011 1:07 AM
      Dell's management is to blame. Horrible, horrible treatment of its employees. When a company doesn't treat its employees right, employees won't treat customers right. It's as simple as that!! Dell definately needs to make some serious changes and start employing people in the US and not India!!!
    15. Blackmamba
      Companies With The Worst Customer Service at 3/18/2011 1:28 PM
      why isant verizon up there? they are turning into the worst company....when you call to get serv on the internet they send you to a person that you cant even understand..i sat on hold for 17:54sec only to find them come to the phone and say their system was updating and to call back later...The same thing happen two day ago...
    16. Ernie
      Companies With The Worst Customer Service at 1/31/2011 7:56 PM
      Hands down it is XM Radio. Pushy Idiots with really bad accents.
    17. sarahs
      Companies With The Worst Customer Service at 1/27/2011 9:31 AM
      Wow! That makes me a proud employee and consumer of DISH! We have some amazing promotions and our customer service is great in my opinion. I have TV everywhere, HD free for Life and I have been looking into getting the Google TV for my room. Having the same things as our customers is great. I never have trouble with my equipment and never had a problem talking to customer service.
    18. brandon
      Companies With The Worst Customer Service at 1/23/2011 9:21 AM
      How about Google?
    19. james
      Wal-Mart at 12/28/2010 8:40 PM
      no customer service is better than bad customer service
    20. JZ
      U.S. Bank NA at 12/28/2010 11:56 AM
      To bad US Bank won't get the same punishment for robbing its customers like a bank robber would.
    21. jdun
      Companies With The Worst Customer Service at 12/02/2010 5:31 PM
      I can't believe more people don't hate Verizon's service.
    22. crazy2
      Department of Motor Vehicles at 11/24/2010 10:14 AM
      Las Vegas DMV Anyone will HATE..........
    23. crazy2
      Sears, Roebuck and Company at 11/24/2010 10:13 AM
      SEARS was a Grate place to shop before they sold out...
    24. crazy2
      Dell at 11/24/2010 10:10 AM
      DELL IS Number 1 on my list !!!!!!
    25. showyoue
      Fry's Electronics at 8/12/2010 11:32 PM
      so so
    26. David
      Companies With The Worst Customer Service at 8/11/2010 3:11 PM
      AT&T is by far the worst.
    27. tonyadam
      AT&T at 8/08/2010 12:02 PM
      AT&T has screwed me over time and time again with customer service...it wasn't until recently that it's gotten better, probably spent a good $1k this year because of mishaps :(
    28. The Doctor
      Companies With The Worst Customer Service at 8/03/2010 10:30 PM
      Yep, that seems pretty accurate to me. Can't tell you how many of these companies have gotten me steamed while talking to their call center customer service.

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