companies Companies with the Worst Customer Service  

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34.5k votes 6.8k voters 208.2k views 188 items Embed

List Rules Customer-facing companies or retail stores that have poor customer service

Companies with the worst customer service, as voted on by consumers. Anyone can add to this real-time ranking of companies that can't seem to get customer service right. Next time you're faced with a customer service fail, don't just get mad. Get even, by getting that company up on this list so everyone can see how bad their service really is.

What companies have the worst customer service? What businesses have bad customer service? Thanks to the votes of the community at large, you can easily see which companies have terrible customer service, and can add your own votes as well! These customer service rankings will help you avoid companies that don't treat their customers well.

From ATT to Time Warner, which companies have you had bad customer service experience with?
list ordered by

1
1,244 579
Time Warner is listed (or ranked) 1 on the list Companies with the Worst Customer Service
Time Warner Music industry, Mass media, Media

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2
1,091 611
Bank of America Corporation is listed (or ranked) 2 on the list Companies with the Worst Customer Service
Bank of America Corporation Bank, Financial Services, National Commercial Banks

3
1,284 704
Walmart is listed (or ranked) 3 on the list Companies with the Worst Customer Service
Walmart Department store, Retail, Variety Stores

4
1,651 769
Comcast is listed (or ranked) 4 on the list Companies with the Worst Customer Service
Comcast Mass media, Telecommunications, Cable television

5
749 391
Facebook is listed (or ranked) 5 on the list Companies with the Worst Customer Service
Facebook Social Network

6
407 357
BP is listed (or ranked) 6 on the list Companies with the Worst Customer Service
BP Petroleum industry, Petroleum Refineries

7
439 219
Ticketmaster is listed (or ranked) 7 on the list Companies with the Worst Customer Service
Ticketmaster Arts, Entertainment, and Recreation

8
253 199
Gold's Gym is listed (or ranked) 8 on the list Companies with the Worst Customer Service

9
736 441
Verizon Communications is listed (or ranked) 9 on the list Companies with the Worst Customer Service
Verizon Communications Telephone Communications, Except Radiotelephone, Telecommunications

10
283 215
Abercrombie & Fitch is listed (or ranked) 10 on the list Companies with the Worst Customer Service
Abercrombie & Fitch Family Clothing Stores, Clothing, Retail

11
621 433
Microsoft Corporation is listed (or ranked) 11 on the list Companies with the Worst Customer Service
Microsoft Corporation Consumer electronics, Software, Publishing

12
342 197
United Airlines is listed (or ranked) 12 on the list Companies with the Worst Customer Service
United Airlines Transportation

13
243 186
U.S. Bank is listed (or ranked) 13 on the list Companies with the Worst Customer Service
U.S. Bank Financial Services

14
557 507
Apple is listed (or ranked) 14 on the list Companies with the Worst Customer Service
Stefano added Apple

15
247 352
Hooters is listed (or ranked) 15 on the list Companies with the Worst Customer Service
Hooters Restaurant

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16
312 279
Sears is listed (or ranked) 16 on the list Companies with the Worst Customer Service
Sears Retail

17
313 167
United States Postal Service is listed (or ranked) 17 on the list Companies with the Worst Customer Service
StephanieWilson added United States Postal Service Postal Service

18
178 156
Forever 21 is listed (or ranked) 18 on the list Companies with the Worst Customer Service
Forever 21 Clothing

19
422 269
Sprint Corporation is listed (or ranked) 19 on the list Companies with the Worst Customer Service
Sprint Corporation Telephone Communications, Except Radiotelephone, Telecommunications

20
199 105
DIRECTV is listed (or ranked) 20 on the list Companies with the Worst Customer Service
DIRECTV Media, Telecommunications, Cable and Other Pay Television Services

21
457 433
The Home Depot is listed (or ranked) 21 on the list Companies with the Worst Customer Service

22
168 211
Fry's Electronics is listed (or ranked) 22 on the list Companies with the Worst Customer Service
Fry's Electronics Consumer electronics

23
212 239
GEICO is listed (or ranked) 23 on the list Companies with the Worst Customer Service
GEICO Insurance Carriers, Fire, Marine

24
175 230
Rite Aid is listed (or ranked) 24 on the list Companies with the Worst Customer Service
Rite Aid Retail, Pharmacies and Drug Stores

25
196 152
Sirius is listed (or ranked) 25 on the list Companies with the Worst Customer Service
Sirius Information technology, Information technology consulting

26
215 181
Hewlett-Packard is listed (or ranked) 26 on the list Companies with the Worst Customer Service
Tom1 added Hewlett-Packard Software, Computer hardware, Electronic Computer Manufacturing

27
272 244
eBay is listed (or ranked) 27 on the list Companies with the Worst Customer Service
eBay Online shopping, Internet Publishing and Broadcasting and Web Search Portal, Business Services

28
112 97
Charter Communications is listed (or ranked) 28 on the list Companies with the Worst Customer Service
fredmoore777 added Charter Communications Telecommunications, Cable television, Cable and Other Pay Television Services

29
104 44
AT&T Corporation is listed (or ranked) 29 on the list Companies with the Worst Customer Service
knowitall2016 added AT&T Corporation Telecommunications

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30
117 83
US Airways Group is listed (or ranked) 30 on the list Companies with the Worst Customer Service
US Airways Group Air Transportation^! Scheduled, Aviation

31
187 200
Enterprise is listed (or ranked) 31 on the list Companies with the Worst Customer Service

32
192 343
Southwest Airlines is listed (or ranked) 32 on the list Companies with the Worst Customer Service
Southwest Airlines Airline, Air Transportation, Scheduled

33
193 142
Delta Air Lines is listed (or ranked) 33 on the list Companies with the Worst Customer Service
Trent Walker added Delta Air Lines Airline, Transportation, Air Transportation

34
119 174
Honda Motor Company, Ltd is listed (or ranked) 34 on the list Companies with the Worst Customer Service
Honda Motor Company, Ltd Truck, Aerospace, Aviation

35
90 59
Google is listed (or ranked) 35 on the list Companies with the Worst Customer Service
kimsart added Google Search Engine Marketing, Advertising, Software

36
97 155
Dick's Last Resort is listed (or ranked) 36 on the list Companies with the Worst Customer Service
Dick's Last Resort Restaurant

37
30 54
Comic Con International is listed (or ranked) 37 on the list Companies with the Worst Customer Service
Comic Con International

38
78 51
General Motors is listed (or ranked) 38 on the list Companies with the Worst Customer Service
General Motors Motor Vehicles and Passenger Car Bodies, Automotive industry

39
155 128
Circuit City is listed (or ranked) 39 on the list Companies with the Worst Customer Service
Circuit City Retail, Radio, Television

40
63 45
Burger King is listed (or ranked) 40 on the list Companies with the Worst Customer Service
Burger King Restaurant

41
98 75
RadioShack is listed (or ranked) 41 on the list Companies with the Worst Customer Service
Trent Walker added RadioShack Retail, Radio, Television

42
123 113
Frontier Communications is listed (or ranked) 42 on the list Companies with the Worst Customer Service
Frontier Communications Telephone Communications^! Except Radiotelephone, Telecommunications, Cable television

43
29 17
Asus is listed (or ranked) 43 on the list Companies with the Worst Customer Service
armok added Asus

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44
132 146
Office Depot is listed (or ranked) 44 on the list Companies with the Worst Customer Service
Office Depot Retail, Bookstore, Hobby

45
108 76
Capital One is listed (or ranked) 45 on the list Companies with the Worst Customer Service
WAeris added Capital One State Commercial Banks, Financial Services

46
161 162
Blockbuster LLC is listed (or ranked) 46 on the list Companies with the Worst Customer Service
Blockbuster LLC Video Tape and Disc Rental

47
73 45
Zynga is listed (or ranked) 47 on the list Companies with the Worst Customer Service
john12345678910 added Zynga

48
97 93
CVS Pharmacy is listed (or ranked) 48 on the list Companies with the Worst Customer Service
whoozonfirst added CVS Pharmacy Pharmacies and Drug Stores

49
140 137
Papa John's Pizza is listed (or ranked) 49 on the list Companies with the Worst Customer Service
Papa John's Pizza Restaurant, Eating and Drinking Places

50
66 52
Sony Corporation is listed (or ranked) 50 on the list Companies with the Worst Customer Service
Sony Corporation Consumer electronics, Motion Picture and Video Production, Semiconductor and Other Electronic Component Manufacturing