Companies with the Best Customer Service Companies
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Companies with the Best Customer Service

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10,454 views 41 items 1,651 votes 168 voters 11 followers 7reranks
Companies with the best customer service are often the top companies to do business with. What company has the best customer service? These are the companies that do customer service right, as voted on by consumers. Determining what factors contribute to good customer service can be tough since a good customer service experience can vary from person to person. Some people believe that companies without recorded customer service advice are the best for effective customer service, while others believe a company return policy can make or break a customer service interaction.

What is the most important customer service element for you? Is it a customer service representative that promptly responds to emails or is it being able to call a company where you can get a person on the phone to answer your questions? Whatever contributes to your idea of good customer service, make sure to vote here for the company with the best customer service.

What companies have the best customer service? What companies have the worst customer service? What US companies give the best customer service? What are the best customer service companies? This list has been voted on by consumers like you and should give some insight into which companies have the best customer service in the US and abroad. If there's a company that gives excellent customer service that you don't see on the list, feel free to add it and let others know they are a company with great customer service.

Since it's just as important to know which companies do not have good customer service, you can also view the list of companies with the worst customer service to find out which companies do not pay attention to their customers' needs.

List Criteria: Consumer-facing companies or retail stores that have excellent customer service

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  Name
Score
  1. 1
    Up 82
    Down 6

    the people's #1 &most listed
    Amazon.com

    Retail, Electronic Shopping and Mail-Order Houses More
    100
  2. 2
    Up 43
    Down 10

    ranked low on reranks
    Netflix

    Electronic commerce, Video Tape and Disc Rental More
    87
  3. 3
    Up 43
    Down 11
    Search, Technology, Advertising More
    82
  4. 4
    Up 43
    Down 16
    Truck Transportation, Transportation, Logistics More
    78
  5. 5
    Up 19
    Down 10

    often listed
    Barnes & Noble

    Jewelry Stores, Hobby, Toy, and Game Stores, Gift, Novelty, and Souvenir ... More
    76
  6. 6
    Up 14
    Down 8

    ranked high on reranks
    Nordstrom

    Retail, Family Clothing Stores, Clothing More
    74
  7. 7
    Up 21
    Down 13

    often listed
    Target Corporation

    Variety Stores, Retail More
    73
  8. 8
    Up 18
    Down 9
    All Other General Merchandise Stores, Retail, Miscellaneous General ... More
    73
  9. 9
    Up 25
    Down 15

    controversial &ranked low on reranks
    FedEx

    Air Courier Services More
    72
  10. 10
    Up 17
    Down 10
    Other Miscellaneous Store Retailers, Retail More
    70
  11. 11
    Up 20
    Down 9
    Retail, Lumber and Other Building Materials Dealers More
    68
  12. 12
    Up 11
    Down 7

    ranked high on reranks
    Trader Joe's

    Retail More
    68
  13. 13
    Up 30
    Down 23

    often listed &ranked high on reranks
    Starbucks

    Limited-Service Restaurants, Coffee, Coffee and Tea Manufacturing More
    68
  14. 14
    Up 19
    Down 12

    ranked low on reranks
    Bed Bath & Beyond

    Retail, Furniture and Home Furnishings Stores More
    65
  15. 15
    Up 21
    Down 16

    ranked high on reranks
    Walgreens

    Retail More
    63
  16. 16
    Up 22
    Down 10

    ranked low on reranks
    Kroger

    Retail, Grocery Stores More
    60
  17. 17
    Up 20
    Down 13
    Department Stores, Retail More
    58
  18. 18
    Up 14
    Down 5

    ranked low on reranks
    Staples Inc.

    Jewelry Stores, Hobby, Toy, and Game Stores, Gift, Novelty, and Souvenir ... More
    58
  19. 19
    Up 9
    Down 11

    ranked high on reranks
    Groupon

    56
  20. 20
    Up 11
    Down 5
    Hospitality More
    55
  21. 21
    Up 17
    Down 16

    ranked high on reranks
    Hilton Worldwide

    Hospitality, Hotel More
    53
  22. 22
    Up 7
    Down 5

    ranked low on reranks
    Macy's Inc.

    Department Stores, Retail More
    52
  23. 23
    Up 10
    Down 9

    often listed
    Holiday Inn

    Hospitality More
    49
  24. 24
    Up 14
    Down 4
    Retail More
    46
    added by: BusterMcDermott
  25. 25
    Up 23
    Down 13
    Entertainment, Motion Picture and Video Production, Semiconductor ... More
    46
  26. 26
    Up 2
    Down 5

    often listed
    Gap Inc.

    Retail, Family Clothing Stores More
    45
  27. 27
    Up 21
    Down 16
    Restaurant, Fast food More
    43
  28. 28
    Up 18
    Down 13
    Air Transportation, Scheduled, Airline More
    43
  29. 29
    Up 3
    Down 6
    Eating and Drinking Places, Restaurant More
    43
  30. 30
    Up 19
    Down 15
    Search, Search engine, Geographic Information System More
    42
  31. 31
    Up 1
    Down 0

    new! Square Trade

    41
    added by: bluestarr
    Extended Warranty Service 
  32. 32
    Up 9
    Down 25

    often listed &controversial
    AT&T

    Fixed Network Operator, Telecommunications, Wired Telecommunications ... More
    40
  33. 33
    Up 9
    Down 9
    Technology, Computer hardware, Software More
    39
  34. 34
    Up 16
    Down 18
    Computer and Computer Software Stores More
    39
  35. 35
    Up 9
    Down 10
    Search Engine Marketing More
    39
  36. 36
    Up 3
    Down 4
    Cosmetics, Beauty Supplies, and Perfume Stores More
    38
  37. 37
    Up 2
    Down 3
    Consumer electronics More
    38
  38. 38
    Up 5
    Down 8
    36
  39. 39
    Up 12
    Down 21

    about to drop off
    DirecTV

    Telecommunications, Cable and Other Pay Television Services More
    34
    added by: joegough
  40. 40
    Up 15
    Down 28

    about to drop off
    Facebook

    Social Network More
    33
  41. 41
    Up 4
    Down 11

    about to drop off
    Delta Air Lines

    Transportation, Air Transportation, Scheduled, Airline More
    32
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