1-800-Flowers

1-800-Flowers is a floral and gift retailer and distribution company in the United States. It was one of the first retailers to use a 24 x 7 toll-free telephone number and the Internet for direct sales to consumers. The concept of using 1-800-Flowers as a mnemonic phone number was originated by Carl Westcott, who later sold his business to Jim Poage and John Davis in 1982. Their failed business, along with the rights to the toll-free number, were acquired in 1986 by Jim McCann, an owner of several flower shops in the New York City area since 1976. In the early 1990s, two events helped bring 1-800-Flowers to national prominence. First, AT&T created an advertising campaign featuring the company that aired repeatedly during the 1992 Summer...