As anyone who's worked a customer-facing job will tell you, dealing with the public can be brutal. Consumers have internalized the idea that the customer is always right, so when they don't get exactly what they want, they're often quick to escalate matters.
Because of this behavior, every server, cashier, retail worker, and customer service associate harbors a deep well of "can I speak to the manager" stories. Thankfully, when the higher-ups actually get involved, they have the authority to tell rude customers off.
Some managers have taken to Reddit to share their best problem customer clapback stories. These tales illustrate the stresses customer service professionals face, and give the rest of us an inside look at the astounding rudeness, dumb questions, and appalling sense of entitlement many customers possess.