15 Food Service Workers Share Their Worst Customer Stories So You Don't Make The Same Mistakes

List Rules
Food service workers: vote up the the worst customers you wouldn't want to deal with.

When it comes to bad behavior, food service workers have seen and heard it all, so they can tell you exactly what not to do at a restaurant. And that's exactly what these people are doing with their terrible customer stories. If you work in the food service industry, make sure you vote up the worst stories you wouldn't want to deal with.


  • 1
    33 VOTES

    They Tried To Get A Full Refund After Eating All Their Food

    From Redditor u/tlf9888:

    I once had a family of four come in - a wife, husband, and two kids. The wife ordered a cheeseburger. Everything seemed to be going well. I asked if they like their food and if there was anything I could get for them; they said everything was fine. The wife finished her burger and got my manager; she told her that the burger was absolutely horrible and wanted a refund for the whole meal. My manager almost laughed at her and told her if she hadn't finished the burger and had said something at the beginning, she would have gladly gotten her another burger, but there was no way she was getting a meal for four for free, nor was she getting hers for free, because she at first told me she liked it.

  • 2
    30 VOTES

    They Demanded A Cheeseburger Without Cheese - NOT A Hamburger

    From Redditor u/srrw4fallen:

    When I used to work at McDonald's some lady came in and ordered a cheeseburger without cheese. So being the person I am I just put it in a hamburger wrapper and gave it to the front. Well, she came back like five minutes later and all hell broke loose. She was yelling at the poor girl who gave her the sandwich and the girl was new. So I went up to help and asked what was the matter.

    This is what she said: "I ordered a cheeseburger without cheese. You gave me a hamburger. I want what I ordered right now and I want to speak to your manager." So I told her I was the manager. She proceeded to call me a [liar] even though I had a nametag that said shift manager on it. But I told her I would fix it. I took the burger, put it in a cheeseburger wrapper, and gave it back to her. She looked at it. Then at me. And I'm pretty sure she had the realization of what a cheeseburger without cheese is. She then just walked away without thanking me or anything. Also, I sent the girl home since she was crying.

  • 3
    29 VOTES

    They Swore At The Hostess Because They Had To Wait

    From Redditor /pancakebrain:

    I was a hostess at a fairly popular restaurant close to a movie theater. This can attract some large families on busy nights, so we strongly suggest reservations in our advertising.

    It's a Friday evening and we're already on a wait. This family of seven saunters in, and the father asks us for a table. I tell him that we do have about a 40-minute wait, but if they'd like to wait on the patio and order an appetizer, there is space for them.

    He frowns, whispers to his wife, then turns back to me. "Nah, we're going somewhere else. Go f*ck yourself."

    I almost didn't believe I had heard it at first. Seriously? I was blown away that this father, husband, adult man felt like it was okay to say that to a 20-year-old hostess. What.

  • 4
    29 VOTES

    They Threw A Fit Because They Got Four Cheese Slices Instead Of Three

    From Redditor u/Davran:

    Guy orders a double cheeseburger with extra cheese. So I make him his burger with four slices instead of the usual two. Wrap the thing up, and forget about it. Five minutes later, there's a red-faced guy having it out with one of the cashiers and my manager. He's demanding to see the "little jerk" that made his burger. So, I obliged him. He thrusts the thing in my face and continues his rampage, asking if I think this sort of thing is funny. Apparently, "extra cheese" meant three slices, not four. Why he had to cause a scene about it is anyone's guess...

  • 5
    26 VOTES

    They Left No Tip On A Big Bill

    From Redditor /MissCinder:

    The table gets excellent service. $140 bill or so. The guy paying the check is friendly and all smiles. Tips $0. Waits at the door to see the sad, dejected look on the waitress's face as she looks at the receipt and he gives her a Hannibal Lecter smile. You could just tell he derived pleasure from her pain.

  • 6
    24 VOTES

    They Literally Rubbed Their Food In The Waitress's Face

    From Redditor u/jomo666:

    My girlfriend and I worked at the same restaurant in Savannah, GA, while in college. St. Patrick's Day is huge here - about 750,000 people come every year and get very, very drunk. One year an intoxicated customer "didn't like his Reuben," and proceeded to grab my girlfriend (his waitress) and literally rub it in her face. Myself, a bartender, and a bouncer literally tossed him out the front door.