Secrets 30 Hotel Secrets the Front Desk Doesn't Want You to Know  

Jessica Lawshe
64.8k votes 12k voters 10.4M views 30 items

It's fun to plan a vacation. Where will you go? What will you see? And most importantly: Where will you stay? Chances are you've stayed in numerous hotels or motels. Maybe even a bed and breakfast or a 5-star hotel or resort. Regardless of how nice the place you're staying is (or isn't), chances are you've wondered, "hmmm… what goes on behind the scenes here?" or "what hotel secrets are they not telling me this time?" You've definitely had second thoughts regarding exactly how clean the sheets are and anyone who's a fan of undercover reports knows that some hotels, or rather most hotels, are not as clean as you think.

This list of hospitality secrets covers some of the "well-known" secrets you might have heard before, some you would never ever think of, and most likely some hotel confessions from former employees that you will never ever forget. It might completely change the way you travel including how you book your vacation, and what you drink from the minibar.

Bottom line, and the most important tip to take away from this: be nice to the hotel staff. That means everyone: front desk, concierge, bell-hop, valet, and definitely the cleaning staff. You don’t want to experience some of the things they could do (or have done) to you. Also, a tip goes a long way!

1 3,187 VOTES

Cancel Your Reservation without Getting Charged

Cancel Your Reservation withou... is listed (or ranked) 1 on the list 30 Hotel Secrets the Front Desk Doesn't Want You to Know
Photo:  NEC Corporation/via Flickr/CC BY 2.0


Shucks! You're all set to take off for your weekend getaway but now you have to work. On top of that, if you cancel the hotel room you're gonna get charged a cancellation fee. The best way to avoid that? Call the hotel and ask to change your booking to a later date. Then call back a few hours later (fingers crossed you get a different hotel employee) and cancel.

The fee won't even matter because you've pushed out the date, and thus the cancellation time.

Source: Life Hacker


2,494 693
Did this surprise you?
2 2,948 VOTES

The Bellman Is the Keeper of All

The Bellman Is the Keeper of A... is listed (or ranked) 2 on the list 30 Hotel Secrets the Front Desk Doesn't Want You to Know
Photo:  JR P/via Flickr/CC BY-NC 2.0
Don't disregard the bell-hop. He or she can hook you up with free water bottles, free valet parking, free tours, free dry cleaning, or even an upgrade to a better room. All you have to do is ask. He or she might even be able to score you some food if you check in during the middle of the night and need some snacks. 
Source: Reddit
2,299 649
Did this surprise you?
3 2,303 VOTES

Ritz Carlton Employees Have $1,500 to Spend on You

Ritz Carlton Employees Have $1... is listed (or ranked) 3 on the list 30 Hotel Secrets the Front Desk Doesn't Want You to Know
Photo:  David Lee/via Pinterest

Rumor has it that every employee at the Ritz Carlton chain has a special allowance of $1,500 they can use towards making their customers feel special. So next time you're staying at the Ritz make sure to tip! Who knows, the staff might tip you back... with a Rolex. 

Source: tNooz
1,809 494
Did this surprise you?
4 3,058 VOTES

The Marriott Has Made Cleaning a Science

The Marriott Has Made Cleaning... is listed (or ranked) 4 on the list 30 Hotel Secrets the Front Desk Doesn't Want You to Know
Photo:  skyhotel/via Tumblr

The Marriott has taken the idea of a 30-minute clean and made it a science. The cleaning staff there follows a strict routine that includes exactly how to wipe down the lamp, how to strip and re-make the bed (moving in a clockwise position), and checking that the room has a "neutral" smell. All 66-steps are covered in their internal cleaning manual. 

Source: Forbes
2,351 707
Did this surprise you?