21 Snooty Customers Who Got Revenge Served To Them On A Silver Platter
Customer service is a wild, wild game. Serving up food to strangers can put you in touch with some really nice people, and also some real a**holes. Every now and then, an innocent server manages to get a little bit of revenge on a particularly awful customer.
Those stories are recorded on the r/TalesFromYourServer thread.
- 13,446 VOTES
'"Shut the door it's cold" ma'am a lady has fainted'
From Redditor u/yuuki230:
I work at a small restaurant and Sundays are always busy because of our Sunday roast. This happened before the lunchtime rush. We had 2 tables in. One table was a old couple and the other a family of 4 (grown up kids. [aged] 20-25)... On the family table the daughter has a panic [episode] and ends up actually passing out, she came around quickly. We open the door to allow some air in for her as she was next to the door.
Old Lady: shut the door. It's freezing (she was sat no where near the door and it wasn't open that much)
Me: ma'am I will soon, this lady needs some fresh air.
Old Lady: No. You will shut it now. My food is going cold.
I keep the door open and get Manager and tell him what's going on.
Old Lady: shut the door my food is going cold.
Manager: ma'am a lady has fainted.
Old Lady: I don't care. I don't want my food getting cold.
We ignore her for a bit and she keeps on.
Old Lady: if you don't shut the door I'm leaving.
We didn't shut the door. True to her word she got up and left. Her husband stayed behind. He ate his lunch, ordered a dessert and a drink to follow that. He apologied for his wife's behaviour and tipped well. The wife waited outside the whole time. We think that Old Lady thought that her husband would've just followed her.
- 24,615 VOTES
'My boss defended me, as only a Mother can'
From Redditor u/qtakhisis:
I worked for years in an upscale restaurant owned by a Greek family. If u have ever worked for a Greek family, u know that if ur there for years, you ARE family. In the decade that I waited tables there, I had exactly 2 experiences that upset me due to customers. One involved the grabbing of my bodypart by a drunk customer and ended up with the owner, head waiter, 2 busboys, the chef and dishwasher yelling at him in 4 different languages. He ended up in the dumpster, i am not sure he knows completely what happened.
The other was this: The man was by himself and a pr**k to start out. He was wearing a very nice suit with a pocket square. He was whatever a male Karen is called. His food was too slow, not right, too cold... blablabla. The 4th time his reorder came, it was apparently fine. Or the 3 martini's kicked in. The staff was keeping an eye on him too because I never complained about a customer. Except him. When I came by to ask if he wanted any dessert, his response was "you covered in whipped cream honey!" Then he slapped my a**. I. WAS. LIVID. I had a pitcher in my hand to refill water. Yep. Right over his head.
He started screaming and yelled for the owner. She came out and he stood there dripping wet yelling at her that he wanted me fired immediately. I just stood there with my arms crossed. She looked at me and said "you dump water on him?" "Yep." He smirked. "He deserves or accident?" He turnes red getting ready to yell again. "He absolutely deserved it." I replied. She started out in english, but at some point went to greek.
Without turning around she made a 'come here' gesture tward the kitchen. Every male in the kitchen came out and stood behind us. After a bit of back and forth she ended with "This good girl. She not mad easy. She handle party of 60 herself. She do this then you a bad man. You pay. Leave good tip. Then you never come back to any of my restaurants." I think the table of firemen, some regulars of mine btw, standing up also helped make her point. She took his picture and made sure all 5 of her restaurants in our not very big town had a copy and his name.
- 33,536 VOTES
'It's not fair'
From Redditor u/Mike_OxonFaier:
A Romanian friend of mine has a job in which she sells food on the train. She walks from one end to the other with a trolley, selling hot drinks, sandwiches, chocolate, etc.
One day she passes this man, who, upon seeing her, starts ranting about 'Bloody foreigners, taking all our jobs...'
Without missing a beat, she turns to him, reaches into her pocket, pulls out a business card, and says, "As it happens, sir, we have some vacancies, so if you'd like to call the number on this card, you could book yourself an interview."
"Oh, err, well," he stammers, "I'm honestly not really fussed about that sort of job. Err, thank anyway..."
"So," she says, "Why did you complain about foreigners like me?"
He couldn't answer her at all, but he was humiliated.
- 45,062 VOTES
'The nastiest customers gave me the greatest serving experience of my life'
From Redditor u/brandimariee6:
This happened years ago, but it still feels like it was yesterday. I (29f) was serving at a Steak ‘n Shake, and was about 70lbs bigger than I am now. I’m very white, with blonde hair, so you wouldn’t know by looking at me that I’m almost fluent in Spanish. As I was cleaning a table one night, the one right next to it was seated for me. While wiping the dirty table, I heard the new table talking loudly about me in Spanish. They were saying how big my butt was, how fat I was, how they didn’t want to be served by someone so disgusting, not knowing that I 100% understood them. My initial reaction was anger and tears; I wanted to give them bad service and not even try to be nice. But, I wanted to be the bigger person. I walked to the table and did my “welcome to Steak n Shake! My name is Brandi and I’m here to help you out,” but I said it all in Spanish. The look of shock and embarrassment on their faces gave me one of the greatest feelings ever. Then, I listed every burger, every milkshake flavor and every side item in Spanish. For the entire meal, I spoke no English at all, and I gave them the kindest/most attentive service I’ve ever given anyone. The nicer I was, the more humiliated and ashamed they were. When one of them asked quietly if he could have some more water, I already had a tray in my hand with his water on it. They refused to speak Spanish to me, and would hardly even look at me. When they left, they closed their ~$25 check, then left me a $50 bill under a plate for my tip. Such a glorious day! Everyone always asks why I didn’t spit in their food, give them bad service, or ring in their order wrong. K*ll people with kindness baby! That’s the way I do it.
- 53,686 VOTES
'Jerk gets exactly what he asked for'
From Redditor u/purplebikeshorts:
Last night I worked a 14 top. They were all terrible people, douchiest people I have ever come in contact with. The royal family of Doucheland. One guy sits down and orders a beer. He says, “Every time you come to the table I want you to have a beer for me.” I thought he was probably just joking, so I leave and come back and he says, “Where is my beer? Did you really forget what I told you like 2 minutes ago? Wow.” So I said, “OH! I am so sorry it won’t happen again.” So, for the next 2 hours, no matter what. EVERY. SINGLE. TIME. I approached the table I left a beer. After about 45 minutes the beer began to pile up. A friend of King Doucherbottom tried to take one that I put down, but I grabbed it and said, “Sorry sir, this is your friends beer I would be happy to get one for you if you like.” Long story short he ended up buying 25 beers at 8 dollars a pop with a 20% mandatory auto-grat on the table. He maybe drank 4. I have never felt so good in my life. It doesn’t pay to be an arrogant a** folks!
- 62,519 VOTES
Guy Gets Creative With Hair
From Redditor u/Dejectednebula:
One time, my manager and I were standing behind our wall just chatting after I had delivered food to my only table. As we're talking, we see this guy has finished his roast beef and gravy meal. Just before I can go drop the check, I watch him rip hair from his own head, wrap it around the fork, and smear it around the plate. Then he looked over and saw me and called me over. Starts motherf*cking [yelling at] me about the hair in his food. Screaming at the top of his lungs about lawsuits and sh*t. I let him go for a minute before I told him I watched him do this himself. He got even more angry. My manager ended up telling him we had it on video and he wasn't welcome in our store again.