21 Snooty Customers Who Got Revenge Served To Them On A Silver Platter
Customer service is a wild, wild game. Serving up food to strangers can put you in touch with some really nice people, and also some real a**holes. Every now and then, an innocent server manages to get a little bit of revenge on a particularly awful customer.
Those stories are recorded on the r/TalesFromYourServer thread.
- 13,661 VOTES
'"Shut the door it's cold" ma'am a lady has fainted'
From Redditor u/yuuki230:
I work at a small restaurant and Sundays are always busy because of our Sunday roast. This happened before the lunchtime rush. We had 2 tables in. One table was a old couple and the other a family of 4 (grown up kids. [aged] 20-25)... On the family table the daughter has a panic [episode] and ends up actually passing out, she came around quickly. We open the door to allow some air in for her as she was next to the door.
Old Lady: shut the door. It's freezing (she was sat no where near the door and it wasn't open that much)
Me: ma'am I will soon, this lady needs some fresh air.
Old Lady: No. You will shut it now. My food is going cold.
I keep the door open and get Manager and tell him what's going on.
Old Lady: shut the door my food is going cold.
Manager: ma'am a lady has fainted.
Old Lady: I don't care. I don't want my food getting cold.
We ignore her for a bit and she keeps on.
Old Lady: if you don't shut the door I'm leaving.
We didn't shut the door. True to her word she got up and left. Her husband stayed behind. He ate his lunch, ordered a dessert and a drink to follow that. He apologied for his wife's behaviour and tipped well. The wife waited outside the whole time. We think that Old Lady thought that her husband would've just followed her.
- 24,992 VOTES
'My boss defended me, as only a Mother can'
From Redditor u/qtakhisis:
I worked for years in an upscale restaurant owned by a Greek family. If u have ever worked for a Greek family, u know that if ur there for years, you ARE family. In the decade that I waited tables there, I had exactly 2 experiences that upset me due to customers. One involved the grabbing of my bodypart by a drunk customer and ended up with the owner, head waiter, 2 busboys, the chef and dishwasher yelling at him in 4 different languages. He ended up in the dumpster, i am not sure he knows completely what happened.
The other was this: The man was by himself and a pr**k to start out. He was wearing a very nice suit with a pocket square. He was whatever a male Karen is called. His food was too slow, not right, too cold... blablabla. The 4th time his reorder came, it was apparently fine. Or the 3 martini's kicked in. The staff was keeping an eye on him too because I never complained about a customer. Except him. When I came by to ask if he wanted any dessert, his response was "you covered in whipped cream honey!" Then he slapped my a**. I. WAS. LIVID. I had a pitcher in my hand to refill water. Yep. Right over his head.
He started screaming and yelled for the owner. She came out and he stood there dripping wet yelling at her that he wanted me fired immediately. I just stood there with my arms crossed. She looked at me and said "you dump water on him?" "Yep." He smirked. "He deserves or accident?" He turnes red getting ready to yell again. "He absolutely deserved it." I replied. She started out in english, but at some point went to greek.
Without turning around she made a 'come here' gesture tward the kitchen. Every male in the kitchen came out and stood behind us. After a bit of back and forth she ended with "This good girl. She not mad easy. She handle party of 60 herself. She do this then you a bad man. You pay. Leave good tip. Then you never come back to any of my restaurants." I think the table of firemen, some regulars of mine btw, standing up also helped make her point. She took his picture and made sure all 5 of her restaurants in our not very big town had a copy and his name.
- 33,815 VOTES
'It's not fair'
From Redditor u/Mike_OxonFaier:
A Romanian friend of mine has a job in which she sells food on the train. She walks from one end to the other with a trolley, selling hot drinks, sandwiches, chocolate, etc.
One day she passes this man, who, upon seeing her, starts ranting about 'Bloody foreigners, taking all our jobs...'
Without missing a beat, she turns to him, reaches into her pocket, pulls out a business card, and says, "As it happens, sir, we have some vacancies, so if you'd like to call the number on this card, you could book yourself an interview."
"Oh, err, well," he stammers, "I'm honestly not really fussed about that sort of job. Err, thank anyway..."
"So," she says, "Why did you complain about foreigners like me?"
He couldn't answer her at all, but he was humiliated.
- 45,545 VOTES
'The nastiest customers gave me the greatest serving experience of my life'
From Redditor u/brandimariee6:
This happened years ago, but it still feels like it was yesterday. I (29f) was serving at a Steak ‘n Shake, and was about 70lbs bigger than I am now. I’m very white, with blonde hair, so you wouldn’t know by looking at me that I’m almost fluent in Spanish. As I was cleaning a table one night, the one right next to it was seated for me. While wiping the dirty table, I heard the new table talking loudly about me in Spanish. They were saying how big my butt was, how fat I was, how they didn’t want to be served by someone so disgusting, not knowing that I 100% understood them. My initial reaction was anger and tears; I wanted to give them bad service and not even try to be nice. But, I wanted to be the bigger person. I walked to the table and did my “welcome to Steak n Shake! My name is Brandi and I’m here to help you out,” but I said it all in Spanish. The look of shock and embarrassment on their faces gave me one of the greatest feelings ever. Then, I listed every burger, every milkshake flavor and every side item in Spanish. For the entire meal, I spoke no English at all, and I gave them the kindest/most attentive service I’ve ever given anyone. The nicer I was, the more humiliated and ashamed they were. When one of them asked quietly if he could have some more water, I already had a tray in my hand with his water on it. They refused to speak Spanish to me, and would hardly even look at me. When they left, they closed their ~$25 check, then left me a $50 bill under a plate for my tip. Such a glorious day! Everyone always asks why I didn’t spit in their food, give them bad service, or ring in their order wrong. K*ll people with kindness baby! That’s the way I do it.
- 53,318 VOTES
'Woman in a restaurant demands a booth that is already taken. The couple sitting there find her rude and refuse to leave to "teach her a lesson". Chaos ensues.'
From Redditor u/votedog:
A family of 4 came in and when I sat them, the Mom (I'll call her Karen) wanted to move to an area where no tables were open. I told her she could wait back up front and we'd seat her when one of the tables opened. She insisted on standing right by the bus station so she had a view of the people sitting in her desired area. The four of them were in the way of guests and servers but Karen did not notice, she was too busy staring daggers at people eating. I went to the manager, who tried to move her but to no avail. Finally we just let them stay because we noticed a couple in a booth packaging up their food.
I checked in a few minutes later to see if that table had left yet and was dismayed to see they had ordered dessert and coffee. Karen was still standing there, watching them. The kids were bored and running up and down the wheelchair ramp. I asked Karen again to move back down to the waiting area as she was blocking servers and her kids were a [slip-up] waiting to happen. She loudly asked when her table would be ready and pointed right at the couple sipping their coffee. Knowing we were talking about them, the couple looked at us and smiled. It hit me then that they were not leaving on purpose. F*ck.
Karen realized it as well because she got very angry. She yelled that they were holding her booth hostage and we should kick them out. I told her we would not ask anyone to leave until they were ready. Then I watched in horror as the woman approached the couple.
Karen: You're done here, this is my table now. Pay the bill and go.
Couple (Smiling sweetly): We just got our coffee and dessert.
Karen: THEN TAKE IT TO GO!! WE ARE HUNGRY AND YOU'RE IN OUR BOOTH
Couple: This is our booth. It's not yours until we leave.
Karen raged insults at them until the manager came rushing up to help. He tried to intervene but could not be heard over her screaming about her starving children. The couple kept their cool the whole time, nibbling their dessert and stirring their coffee at a sloth's speed.
Finally the manager had enough and told the woman to GTFO. She was utterly FLOORED that we were asking her to go and not the couple. She picked up an empty dessert plate from their table and chucked it across the room where it hit a wall and smashed into pieces. The manager screamed for someone to call 911 (This is before everyone had cell phones). I remember trying to hide my smile from the people around me. What adult acts like this? This woman was in her 40s! There were a ton of open booths too, just not in that area.
Karen's husband appeared, grabbed her by the sleeve and started pulling. She let him lead her towards the front door as she continued to yell insults at us. She called the manager a loser and mocked his career choice. She told me I was "a plain nothing going nowhere" and "f*cking worthless" and when they'd gone, I went into the back for a while to hide. I needed to get away from people. When I returned, the server of the couple ran up to me.
Server: That couple left but they wanted to talk to you. They felt so bad about how that woman acted. They saw her watching them and she was being so rude, they decided to take their time to mess with her. They didn't think she'd do that! They waited a few minutes to talk to you but they thought you went home and asked me to give you this as an apology.
He handed me a $100 bill.
It was a sh*tty night but it kinda made me feel better. It's not every day a customer acknowledges when they've made your life miserable. Thankfully Karen was never seen again.
- 62,726 VOTES
Guy Gets Creative With Hair
From Redditor u/Dejectednebula:
One time, my manager and I were standing behind our wall just chatting after I had delivered food to my only table. As we're talking, we see this guy has finished his roast beef and gravy meal. Just before I can go drop the check, I watch him rip hair from his own head, wrap it around the fork, and smear it around the plate. Then he looked over and saw me and called me over. Starts motherf*cking [yelling at] me about the hair in his food. Screaming at the top of his lungs about lawsuits and sh*t. I let him go for a minute before I told him I watched him do this himself. He got even more angry. My manager ended up telling him we had it on video and he wasn't welcome in our store again.