Today's special: Piping, hot revenge with a side of karma.
In a recent tale of revenge, restaurant owner u/RRinfo found himself on the dark side of customer service when a group of young girls on a ladies' night out tried their very best to make his shift a living hell. After demanding tables and VIP treatment with no reservations, threatening his job, and insulting him non-stop during the dinner service, the owner decided to use the opportunity to teach these guests a much needed life lesson.
(NOTE: The story was edited due to length. Please click here for the full story and responses.)
Queen Karen And Her Minions Have A Seat And Continue On A Path Towards Their Own Destruction
"I sat them down and personally served them. As they were sitting down I told them we do need one of your credit cards and IDs just to keep on file and we will give it back to you before you leave. Queen Karen gave me her cards, and told the baby Karen minions that tonight was on her.
I took their orders and got them their free drinks and told them due to how busy we are tonight there might be a delay on the food. All the girls were thinking of and cared about where the free rounds.
They ordered three rounds and still no food, they eventually called me and asked me to check on it, the whole time giving me the world's most nasty attitude. I told them I will check on it but also asked if they would like any more drinks. They ordered two more rounds by the time the appetizers arrived.
At this point they are all drunk. Having done nothing but drink on an empty stomach most the night and only having had salads after. As more food arrives the more drinks are ordered. What these girls never realized was they are at our VIP table which alone costs a few thousand just to sit in (but I didn't charge them for that), what I did charge them for was all the super expensive cocktails they had through out the whole night, except for the first three rounds.
In addition, the table they were sitting in as mentioned was VIP, so the menus were a bit different: They don't say prices on them (trade secret), and it has certain higher end menu options such as white truffle, black caviar dishes, specially imported West Coast oysters, among other things."
The Owner Almost Had A Change Of Heart. Almost
"At one point in the night, I was honestly rethinking what I was doing and thought I might be going to far with these poor girls. They might not know any better. But some things reassured me through out the night. Such as one of the baby Karens ask me if I felt like my life was worthless since all I ever became was a waiter. Also one of my other employees told me how they were discussing how to 'f**k with me.'"
Then The Moment Of Revenge Arrived: The Bill
"By the end of the night, each girl racked up a bill in the range of $500-600 per girl. I handed Queen Karen the bill of $4,232.23, with tax and tip included of course.
I have never seen anyone sober up so quickly. She went from laughing and giggling with her friends to nearly in tears. She called me over instantly and asked if this was some kind of joke. I took the bill looked it over and said, 'Oh, yes. I apologize I will get you the correct bill in a moment.'
Again she felt a complete sense of relief thinking she got someone else's bill, called me a f*** idiot and went on to talking to her friends.
To be fair I did make a mistake: I did forget to count her 8th order of a dozen oysters that costs about $120 per order. So I gladly just went back and added it to the order.
When I went back to give her the correct bill, she flipped out again. Going crazy. I just asked if there was something on this bill that she didn't order. She and the girls go over every single line of the bill including the first few lines that show their original three rounds which say 'complementary.' They then took out their phones and line by line went over everything line by line for the 100th time adding everything up. extremely rattled Queen Bee Karen simply said one second I need to use the washroom.
Part of me thought that she might just pull a dine and dash and leave the baby Karens with the bill, but kinda low-key I did in a way remind her we had her ID and credit card without making it obvious I thought she was going run out on the bill."
The Queen Bee Tried Everything To Get Out Of Paying Her Bill, Including Lying And Screaming
"Ten minutes later she comes back with new makeup (obviously she has been crying) and makes up a whole story on how the food was awful, the drinks were bad, and so on. She demanded that I should cut the bill in half with the agreement the baby Karens will chip in, even though she originally told them it the night would be on her.
Then as if a light bulb went off in her head, she again mentioned her relationship with the owner as if it were to give me additional incentive to cut the bill in half.
Holding back a grin at this point I told her, 'No. Just no. I can't change the bill.'
She whips out her phone and shows me a series of texts with someone called [my restaurant's name owner], which pretty much I realized was what she was doing in the bathroom, just probably changed one of the other Karen minions contact name and deleted previous texts so start this new script.
I read them then clicked on contact into and told her that's not the owner's cell number. Her reply was, 'He has multiple phones for business and stuff of course you don't know all his numbers.'
I remember how this girl thought of everything, except I'm the actual owner. I told her how about this if we call him and he says that its ok to take 50% off the bill then ill do it. Her reply was a yelling and screaming over the time where the few remaining customers all began to start looking and I knew it was time to end this."