Brazil is a very balanced country when it comes to outsourcing considerations. Their financial attractiveness, political/economic environment, and people skills are quite even. The company caught its first big break after reaching a 75 percent increase in outsourcing revenue in 2008. This placed the country atop the best locations around the globe. With a strong economic footprint, combined with the largest domestic IT consumption in Latin America, Brazil is revered as one of the hottest countries in the business world.see more on Brazil
Indonesia is a country that is nearing the IT leaderboard. The country has decided to move away from its dependence on exports, which made up a large portion of their outsourced business. Indonesia is now restructuring its strategy toward economic growth. Their main proponent is the IT segment, which include SI, training, support, internet, and global professional services. For businesses that are looking to join the IT segment, Indonesia should be your first consideration.
At this point, you might have noticed that the list has a strong trend toward Asian countries. Bulgaria is making Eastern Europe proud through its fundamental strategy, “nearshoring”. This country offers less expensive labor and services toward neighboring countries, which include the United States and Western Europe. This tactic has helped the country climb the ranks and reach the top ten among outsourcing countries. Through an attractive and stable macroeconomic and political environment, the country has been able to provide competitive pricing and a high-quality workforce.
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With a growth rate of 46%, the Philippines have become a strong competitor among the outsourcing industry. This growth rate has been maintained due to this country’s low labor costs, highly skilled workforce, and language diversity. Call centers have begun showing up and provide businesses email response and management services. 80% of this service is administered to the US, which has given the countries BPO services a huge boost. Quality, Cost-effectiveness, and reliability is the best way to sum up this countries provisions.
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