Customer Service & Retail
1.3k voters

Restaurant Employees Are Describing Their Worst Customers Ever, And The Stories Are Super Cringy

April 15, 2020 11.7k votes 1.3k voters 50k views21 items

List RulesVote up the worst customer experiences!

People are describing their worst experiences working in restaurants, courtesy of u/ChipFan111 on Reddit. Vote up the worst offences down below!

  • 1

    He Spat On The Waiter's Hand

    From Redditor /u/Loves_me_tacos125

    This one guy who basically hated his order so much that he waved me over and told me to put my hand out and proceeded to spit out entirely what was in his mouth into my hand, then tell me to refund him and then make him something else.

  • 2

    Yelled At Another Customer To Leave

    From Redditor /u/daofuu

    Worked in a popular restaurant for awhile. We usually have quite a long wait (30-40min waits) during dinner service and people are told by the hosts about this. There was this lady that got fed up with the wait after 10mins. She stormed into the restaurant, stood next to a table of 4 people and literally asked them "are you guys done? we've been waiting for a long time now and would like to have the table if you guys are just chatting...". Was completely mindblown how people are able to not give a f*ck and pull something like this in public.

  • 3

    Angry That He Had To Wait 12 Minutes

    From Redditor /u/whomper13

    At the end of a wedding at our facility we were cleaning and I began the cleaning process on our espresso machine. The wedding was over almost a half hour already. The process takes 12 minutes. People were still there as the party slowly let out and the father of the bride asks me for an espresso . I told him I could get it to him (as we have a strict policy of always trying to satisfy a guests needs) but the machine was cleaning and it would be done in about 10 minutes. He begins ranting about how much he paid for the wedding and stormed to our banquets manager and told them I refused to make it for him. Manager is a dbag and starts ripping me in front of the guy. I show both of them that the machine is just finishing the cleaning process and it was impossible to make it beforehand. I got suspended for 2 weeks.

  • 4

    Wasn't Recommended, But Still Ordered It

    From Redditor /u/SuitcaseMurphy

    I worked at a place that had good food except for this one dish: steak frites. It was a small hanger steak, cut into strips, served with fries. That's it. The steak was always tough, under-seasoned and wasn't a lot of food for the money.

    One day a guy asked me for some recommendations, so I made a couple. He apparently wasn't impressed by my suggestions, so he asked about the steak frites and said, explicitly, that I wouldn't recommend it.

    So that's what he ordered.

    After taking a couple of bites, he pushed the plate away then asked me to call over the manager. He then complained to the manager - not directly about the food, but about me for giving him an awful recommendation.