Food
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Restaurant Staff Describe the Worst Customer They've Ever Served

Updated September 16, 2019 29.2k votes 5.9k voters 443.9k views18 items

List RulesVote up the most unbelievable behavior from restaurant patrons on this list.

Working at a restaurant might possibly be one of the hardest jobs around. In addition to the long hours and low pay, waiters and hostesses must also deal with rude, dumb, and ridiculous customers all throughout the day - not to mention stomach-churning food requests

Here are real stories experienced by restaurant staff who have served the worst kind of customers. After reading these, you will definitely agree that the customer is not always right. 

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  • 5

    Mother Throws a Tantrum in Middle of Restaurant

    "I worked at Longhorn a few years back as a server, and we had this one fat b*tch come in with her awful brats every other day. She'd always request my section, as if to punish me for some unknown reason. Every time they came in, she'd first complain about how the booth was too small and how it couldn't seat her oversized 300-pound ass. She always ordered sweet tea, which would never be sweet enough. She'd make ridiculous requests, like wanting me to go lock her car for her, or running to a convenience store next door for her. She'd try and mix meals without having to pay full price for them. She'd always order a steak that was never to her liking.

    "One day, she waddled in with her brats. She sat down, ordered her steak, and ate nearly half of it. I come over to check on her, and as she's chewing a piece of this steak, says to me that her steak is sh*t and she wants a refund. I pull a manager over to her, and she goes off, saying, 'I was the worst waitress she's ever had here, her steak was awful, and I was incompetent.'

    "My manager, knowing better, tells her that he won't comp the meal. This lady gets irate. She takes all the dishes on the table, starts throwing them on the floor, starts pulling down pictures, and taking swings at us. We called the cops, and she was banned.

    "She tried coming back to eat with us on multiple occasions, and she was thrown out every time."

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  • 6

    Unsatisfied Customer Lectures Server and Manager

    "Two older couples came in. For the sake of clarity, I will call the two women Nice Wife and B*tch Wife.

    "I knew the table was going to be difficult when B*tch Wife presented me with a handful of coupons. I explained that I could only take one coupon per ticket, as was printed on the coupons themselves. B*tch Wife threw two coupons at me and said, 'Split our checks, then.' She told Nice Wife they could just pay two separate checks. Whatever, people do that all the time.

    "B*tch Wife proceeded to drink Dewars on the rocks until she was extremely intoxicated. When she ordered her steak, she asked me to have it cooked 'blue.' She flipped out when I told her we didn't do blue steaks, so she instead ordered a very rare steak. Her husband ordered salmon. I was given very specific instructions on how to cook both entrees. Nice Husband and Nice Wife look mortified.

    "B*tch Wife gets her food and promptly flips out because it's not 'blue,' even though she was totally clear on the fact that we didn't do that at the restaurant. My manager, an experienced chef, goes out of his way to make the woman a damn blue steak and serves it to her himself. It is the third steak we have cooked for her. B*tch Wife lectures me for 10 minutes (I am not exaggerating) on what a terrible server I am, how the restaurant is a piece of sh*t, etc. She eats all of her steak and half of her husband's salmon and complains that their food was inedible. She demands that their entrees be taken off their bill.

    "I am fuming at this point, but the manager still comps their meals. I take the check to the table for Nice Wife and Nice Husband to pay. I am lectured again about what terrible service I offered. After another 10 minutes of being scolded, I calmly told her that I understood she was upset, but that I didn't prepare her food and had served her exactly what she ordered. B*tch Wife demands to see the manager who cooked her food. She also lectured him, saying that she is a professional chef and is appalled at our inability to prepare a blue steak. The manager offers her a job at the restaurant since we obviously don't know what I'm doing. B*tch Wife flies off the handle and storms out. Her husband followed meekly in her wake.

    "Nice Wife and Nice Husband left me an immense tip. They were so embarrassed by their friend's behavior that they could barely look me in the eye. They leave, and I start cleaning their table. Nice Wife comes back, presses an additional $20 into my hand, and whispers, 'I'm so sorry about the way she acted. If I'd known she would be that way, I would have just fed her at my home, but she's a chef and I don't know how to cook.' She gives me a hug and leaves.

    "A few weeks later, Bitch Wife came back and got super drunk on Dewars on the rocks again. She ended up standing on her tiptoes screaming into the manager's face in the middle of a packed dining room because there wasn't cottage cheese on the salad bar.

    "She was banned from the restaurant."

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  • 7

    Lady Gets Waiter's Attention by Throwing a Spoon

    "A lady once threw a teaspoon at me because she wanted me to refill her iced tea.

    "However, she didn't notice I had already filled her glass when I walked past her table. She must have been too busy chomping down a veal parmesan the size of a hubcap in front of her.

    "When I walked up and asked her why she felt the need to throw a hard, metal object at me to get my attention, she said, 'I need you to fill my...' (looks down) '...Oh, you must ha-- ... huh... never mind.'

    "As I was walking away, I heard her hiss at her husband, 'No, I'm not going to apologize to a waiter!'"

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  • 8

    Waitress Takes a Sandwich to Her Face

    "My girlfriend and I worked at the same restaurant in Savannah, GA, while in college. St. Patrick's day is huge here - about 750,000 people come every year and get very, very drunk.

    "One year, an intoxicated customer 'didn't like his Reuben,' and proceeded to grab his waitress (my girlfriend) and literally rub it in her face. A bartender, a bouncer, and I literally tossed him out the front door."

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