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Restaurant Staff Describe the Worst Customer They've Ever Served

Updated September 16, 2019 30.9k votes 5.6k voters 433.9k views18 items

List RulesVote up the most unbelievable behavior from restaurant patrons on this list.

Working at a restaurant might possibly be one of the hardest jobs around. In addition to the long hours and low pay, waiters and hostesses must also deal with rude, dumb, and ridiculous customers all throughout the day - not to mention stomach-churning food requests

Here are real stories experienced by restaurant staff who have served the worst kind of customers. After reading these, you will definitely agree that the customer is not always right. 

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  • 1

    Soulless Diner Expects a Discount

    "I was working as the duty manager in a steakhouse back in around 1995. We had a packed house and were running around like crazy when one of the waitresses called me over to her table.

    "It was a table of four, old mom and dad and their two adult kids. The old guy was having a heart attack. When I got there, I checked his pulse, which was faint and erratic, so I put him flat on the floor. I kept checking for a pulse and felt it fade away, then stop, so I started CPR and heart massage, while telling the waitress to call an ambulance. Obviously, everyone was looking as people do.

    "I continued trying to revive him and was joined by an off duty paramedic and between us, we gave him chest compressions and blew into his mouth to keep oxygen circulating. It took about 20 minutes for the ambulance to arrive and during this time we were unable to get his heart going. I knew he was dead, but could not bring myself to tell his wife and kids, so I just kept going with the CPR.

    "When the ambulance arrived, they took over and decided to get him onboard and take him to the hospital. His wife and kids got in the ambulance. I was totally shaken up after having this guy literally die in my arms.

    "As I walked to the kitchen to take a time out, a fat b*tch from one of the tables nearby stopped me and started complaining that it put her off her meal and ruined her night out. I was seething as she said we should have had some form of portable walls so diners would not have to watch 'that sort of thing.' I could tell she had just thought it would be a good opportunity to get a discount on her bill.

    "I was livid and nearly punched her when my boss pulled me away and made me sit outside. I think my parting words were something along the lines of, 'Your f*cking night was ruined? Think about that poor family who have just lost a father, you f*cking slag.' That was the day that I realized some people are just f*cked in the head and lack any compassion or empathy.

    "A couple of days later, the daughter came in to tell me her father had passed away and to thank me for my efforts. Damn, I felt so bad for her."

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  • 2

    Crazy Woman Performs a Baptism

    "I waited on this woman who carried a Bible around with her everywhere and was a general psychopath. She would pee in the booths after drinking literally 15 cups of coffee, scream at waitresses, scream at her reflection in the mirror, scream at the plants - you name it. Everyone would fight over who got stuck waiting on her, and one day, I drew the the short straw and waited on her.

    "I took her order and went to put it in the kitchen. I was getting mocking laughs from co-workers. I said something to the effect of, 'Good Lord, tell me about it.' She overheard this and yelled at me saying that the Lord would not save me. Then, she dumped a pitcher of water over my head and told me I was baptized. I go into the bathroom to ring out my hair, and she follows me in, looks me dead in the eyes, and reaches up her dress to get the bloody pad she was wearing, stuck it to the wall and walked out.

    "I've seen a lot of f*cked up sh*t waitressing, but that was the only time I was left speechless."

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  • 3

    Racist Customer Makes Waitress Cry

    "We had a waitress run into the kitchen bawling her eyes out. It took us a few minutes to find out what had happened from her. Apparently, a customer kept telling his son what he wanted, and the son would tell this waitress. When pressed by the waitress why he would not speak to her directly, he told his son to tell her, 'I don't talk to n******.'

    "We chased the f*cker out of the place. We wanted to roll him, but he was pretty quick."

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  • 4

    Baby Leaves a Present on Chair

    "I was working at a restaurant, but I wasn't the server in this case. I was just the busser. Well, this family of six or seven came in with little kids. One of them needs to be in a high chair. It's not a big deal since we're a restaurant that is essentially just for serving children.

    "This family ends up being super rude the whole time and extremely loud. The little kid was screaming, but the parents are not doing anything at all. It got really bad. Well, they were sitting outside and all of a sudden, I noticed them take the little kid out of the high chair and push the high chair to the edge of the seating area. I think it's kind of weird, so I went up to them to see what's up.

    "It ended up that their kid literally sh*t in the high chair - one of the biggest, mushiest, darkest, and disgusting things I've ever seen in my life. I almost threw up when I saw it. It smelled terrible. This family then had the audacity to ask for their whole meal comped because their baby sh*t in the high chair.

    "My manager said that they couldn't do it, and they were pretty pissed, but they didn't even bother trying to clean it or anything and left."

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